Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Account Manager. In this role, you will have the opportunity to manage and enhance client relationships for a leading proxy and web scraping solutions provider. Your contributions will not only aid in client satisfaction but also drive retention and growth for the company. By collaborating with various internal and external stakeholders, you will play a pivotal role in shaping the client engagement strategies. This is a highly impactful position that allows for significant professional development while working in a completely remote environment.

Accountabilities

• Manage relationships with key client accounts to ensure satisfaction and account growth.
• Engage proactively with clients through regular updates and meetings.
• Monitor and resolve client support issues effectively and efficiently.
• Analyze clients' product usage and identify optimization opportunities.
• Maintain up-to-date CRM entries for all client interactions and agreements.
• Negotiate and execute renewal contracts aligned with client objectives.
• Identify upsell and cross-sell opportunities to enhance client service offerings.
• Collaborate with internal teams to advocate for client needs.

Requirements

• A minimum of 7 years experience in managing and upselling to B2B accounts in the technology sector, preferably SaaS.
• Bachelor’s degree in Technology/Engineering; an MBA is a plus.
• Strong technical acumen and understanding of complex technical products.
• Experience collaborating with technical professionals and C-suite executives.
• Proven ability to handle negotiations and objections effectively.
• Exceptional communication skills in English and Hindi.

Benefits

• 18 vacation days per year.
• Access to online courses and training for professional development.
• Mental health support via apps.
• Options for workations.
• Travel expenses covered for client visits.
• Fully remote working environment.
• Company-sponsored equipment for work.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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