Job Description

Under the supervision of the Director of Admissions and Student Services, the Student Success Advisor provides a variety of classroom and school support activities to maintain high levels of student retention and customer satisfaction in both day and evening programs. Your d uties will include : Improving student retention, attendance, punctuality, and associated work-study skills required for success in training and leading to employment. Developing and conducting workshops and seminars to support students before they enroll and coordinating and resolving student problems with classrooms instructors; providing students with guidance and encouragement to support their academic and vocational goals. 

This role is within our Orleans Technical College. 

Responsibilities: 

• Discuss attendance policy with new classes at orientation and any other seminars or workshops before orientation.
• Support the Academic Affairs Director in working with students who demonstrate behavior problems and/or who violate school rules and regulations.
• As necessary, place students on attendance and/or behavioral probations in accordance with school procedure; monitor students’ adherence to the conditions of their probations, and implement progressive discipline as needed.
• Participate in the school’s Re-Entry Committee, which determines and arranges for the re-enrollment of returning students who were previously unable, for a variety of reasons, to complete their courses of study.
• Facilitate leaves of absence and transfer of students from day to evening classes (and vice versa) in accordance with school policy; prepare all necessary documents related to leaves of absence and transfers;
• Work closely with the Admissions Department to ensure that students attend the appropriate workshops.
• Conduct intake interviews with prospective students to determine appropriateness for training and, if admitted, need for special/supportive services.
• Support administrative staff at Student/Administrative (Student Council) meetings. Prepare minutes and participate in problem-solving efforts.
• Process communications regarding student progress from counselors, parole and probation officers, and other agencies (e.g., Department of Welfare) representatives.
• Perform all other related duties as required.

What you bring to the table:

• Bachelor's degree preferred
• Minimum two years of experience in social services agencies
• Additional college coursework may be equated at the rate of one year of college for one year of experience
• Candidates must be computer-literate to access and utilize the school's database in monitoring attendance
• Familiarity with Microsoft Word and the school database is required for the generation of reports described above.

What’s in it for you :

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $43,500 to $46,500 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

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